About the 9777but Help Center

From talking to bettors across Bangladesh who use 9777but every day, we learned what the biggest frustration really is – not getting the right information at the right time. Having to Google in English or wait hours for an answer is exactly the problem this Help Center was built to solve.

Everything here is written in plain, easy-to-understand Bangla — we've kept technical jargon to a minimum, because we know not everyone is a tech expert. Whether you're new to 9777but or a long-time user, this help center works equally well for you.

Quick tip: Most issues are covered in the FAQ section below. Take a quick look before opening a live chat — you'll often find your answer in under a minute.

Help with Registration & Login

Opening an account on 9777but is straightforward – the whole process takes just a few steps. That said, many users run into small snags the first time around. Below are answers to the most common questions.

Register with Phone Number: Register using your Bangladeshi mobile number (in the 01X-XXXXXXXX format). An OTP code will be sent to you via SMS – enter it to verify and your account will be ready.

Forgot your password? On the login page, click the "Forgot Password?" link. A reset code will be sent to your registered mobile number. Use that code to set a new password. The whole process takes under 3 minutes.

If your account is locked: Your account will be temporarily locked after five consecutive incorrect password attempts. Please wait 30 minutes or reach out via live chat.

Payment Support

9777but supports deposits and withdrawals via three popular mobile banking methods – bKash, Nagad, and Rocket. Payments are usually instant, though they can occasionally take between 5 and 15 minutes.

Deposit steps

  • Log in to your 9777but account.
  • Click the "Wallet" or "Deposit" button.
  • Choose your preferred payment method (bKash / Nagad / Rocket).
  • Enter amount – minimum ৳200.
  • Send from your mobile banking app to the number provided.
  • Copy the transaction ID and confirm.

Withdrawal steps

  • Select "Withdrawal" from your wallet.
  • Enter the amount and your mobile banking number.
  • Submit your request.
  • Funds typically arrive within 5–15 minutes.
Keep in mind: When withdrawing, make sure to use the mobile number registered to your account. For security reasons, funds cannot be sent to a different number.

Help with Bonuses & Promotions

A lot of people have questions about 9777but's bonus offers — especially around wagering requirements, how long you have to use them, and which games the bonus applies to. A careful read-through will make all of this clear.

To receive the welcome bonus, your first deposit must be made within a set period after registration. Bonus funds cannot be withdrawn directly – you must first place bets totalling a specified amount. The exact terms vary by offer, so check the promotions page for full details.